Industry knowledge base · Auto & personal services
Auto repair, by the numbers.
A busy shop can still be short on cash. The opportunity is in jobs you can diagnose, authorize, finish and collect on without tying up a bay for days.
The market
This is the general repair market, not all automotive.
$71.00B
General auto repair revenue in the U.S.
2022 employer-establishment revenue for shops primarily doing general mechanical or electrical repair. Does not include businesses without paid employees, or other primary activities like tire retail or collision repair. 2022 Economic Census employer-establishment data
Annual household spending on vehicle maintenance and repair, excluding tires
2025 U.S. mean per consumer unit, including people who spent nothing. Not a repair invoice, a per-vehicle amount or revenue limited to independent shops. 2025 Bureau of Labor Statistics expenditure tables
The customer
Same car, different jobs to be done.
Routine maintenance
A driver may value a dependable turnaround and a clear next service interval. Distinguish easy capacity-fill jobs from appointments that require a specialized bay.
Diagnosis and urgent repair
A no-start or warning light creates different urgency from routine maintenance. Quote diagnostic work separately and get authorization for the actual repair.
Local fleets
Operators need vehicles back in service, predictable communication and records. A fleet relationship can repeat, but estimate approval and payment terms affect cash flow.
2025 BLS household spending · broader vehicle maintenance and repairs
Age of household reference person
Annual mean spending
Under 25
$671
25–34
$960
35–44
$1,113
45–54
$1,776
55–64
$1,428
65 and older
$1,141
This broader category includes tires and other costs not in the $695.47 measure. It includes non-spenders and does not show who visited an independent shop. BLS age-group tables
These are averages, not the typical invoice. Use the household profiles to understand broad spending. For your own shop, what matters is why a driver books, how often they approve an estimate and how long the job uses up a bay.
Local market comparison
Compare states
The table compares businesses without paid employees across all 50 states and D.C. It includes a broader set of mechanical and electrical repair businesses than the general-repair-only employer figures above.
Automotive mechanical/electrical repair and maintenance without paid employees · 2024
State
Establishments
Gross receipts
Alabama
3,970
$198.0M
Alaska
421
$27.9M
Arizona
4,375
$285.9M
Arkansas
2,551
$147.1M
California
21,726
$1,543.5M
Colorado
3,560
$248.5M
Connecticut
1,290
$95.1M
Delaware
549
$37.0M
District of Columbia
84
$3.0M
Florida
24,473
$1,276.5M
Georgia
11,191
$560.1M
Hawaii
596
$47.3M
Idaho
1,491
$100.1M
Illinois
8,456
$542.1M
Indiana
3,776
$213.2M
Iowa
2,049
$132.4M
Kansas
1,907
$116.7M
Kentucky
3,635
$209.7M
Louisiana
3,397
$159.6M
Maine
1,055
$71.2M
Maryland
3,268
$206.8M
Massachusetts
2,663
$243.6M
Michigan
5,343
$300.6M
Minnesota
2,856
$207.1M
Mississippi
2,804
$118.8M
Missouri
4,115
$247.7M
Montana
987
$72.1M
Nebraska
1,374
$92.0M
Nevada
1,916
$109.1M
New Hampshire
865
$84.8M
New Jersey
4,320
$330.7M
New Mexico
1,191
$60.5M
New York
7,492
$442.5M
North Carolina
7,823
$435.3M
North Dakota
539
$36.0M
Ohio
6,554
$430.3M
Oklahoma
3,189
$194.5M
Oregon
1,942
$146.2M
Pennsylvania
7,664
$571.5M
Rhode Island
486
$32.0M
South Carolina
3,971
$216.2M
South Dakota
702
$45.0M
Tennessee
5,445
$294.5M
Texas
33,184
$1,746.9M
Utah
1,809
$116.2M
Vermont
532
$44.8M
Virginia
4,487
$264.6M
Washington
2,965
$170.7M
West Virginia
952
$54.0M
Wisconsin
3,040
$224.9M
Wyoming
441
$30.6M
NAICS 81111 contains general and specialized activities. Not a count of customers or a general-shop-only revenue estimate. 2024 Census Nonemployer Statistics
The owner math
Find the number of repair orders that pays for the shop.
At $425 collected per order and $245 of direct parts and productive labor, an order leaves $180 toward fixed costs. If overhead is $12,000 a month, you need 67 paid orders to cover it. Reaching a separate $4,000 pre-tax owner management pay target requires 89.
Illustrative general repair shop · $425 revenue and $245 direct cost per order
Setup
Paid orders/month
Gross sales
After modeled direct cost
What it takes
Near operating break-even
67
$28,475
$12,060
168 productive technician hrs
Steady month
88
$37,400
$15,840
220 productive technician hrs
Higher throughput
110
$46,750
$19,800
275 productive technician hrs
Assumes 2.5 productive technician hours per order. At 88 orders, there is $3,840 left after the assumed $12,000 in fixed overhead, before owner management pay, taxes, debt, non-modeled rework and other costs. An assumption is not a price benchmark or a promise of earnings.
Before you expand: Compare staffed hours, productive hours and how long vehicles occupy bays. Waiting on parts can tie up a bay without producing labor revenue. Track approved estimates and cash actually collected, not just quotes written.